Property Management Services

Property Management Process

  1. Evaluation:

• We learn about your property and provide you with a rental appraisal according to the current market conditions - aim to achieve the best rental rate while minimising vacancy rate

• Explain the property management process, educate you on current legislation and risk management - have insurances, smoke alarm compliance certificate and pool safety certificate in place

• Offer recommendations on repairs, cosmetic improvements or third party services available to improve and maximise return on investment

  2. Appointment:

• Prepare appropriate documents for you to appoint us as your managing agent

• Notify your previous property manager on your behalf for change of appointment

• Prepare the property for lease, arrange professional cleaning, carpet cleaning, pest control and garden tidy up if required

• Assist you in ordering relevant insurances, smoke alarm service, pool safety certificate and depreciation report if required

  3. Marketing:

• Arrange professional photo shooting and sign board making for your property

• Advertise your property on Realestate.com.au as premiere listing

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  4. Open inspection and screening prospective tenants:

• Manage tenant enquiries

• Conduct private inspections and open homes to the prospective tenants

• Guide prospective tenants to complete application forms that comply with legislation

• Screen quality tenants and present the qualified applications for your approval

• Negotiate tenancy terms and special conditions if required

  5. Tenancy commencement:

• Arrange tenancy agreement signing, collect initial deposit and lodge rental bond with RTA

• Provide pocket guide for tenants which includes information they will need while renting and explains their rights and responsibilities

• Provide body corporate by-law if applicable

• Provide a thorough entry condition report with photos for the tenants to sign

  6. Managing the tenancy:

• Collect rent and disburse to you with a monthly owner statement attached

• Manage rent arrears according to legislation 

• Invoice tenants for water consumption, pay your utilities and rates on your behalf from rental disbursements

• Conduct routine inspections every 4 months to ensure tenants are caring for the property according to the terms of the agreement and identify any current, preventative and future maintenance. Provide you with a detailed report with photos

• Promptly attend to maintenance and repair requirements

• Prepare end-of-year financial reports for your tax purposes

  7. Tenancy renewal/termination:

• Provide you with lease renewal suggestions including updated rental price for the current market 2 months prior to tenancy ending

• Negotiate rent increases if required

• Notify tenants of your decision, arrange lease renewal or prepare for notice to leave

• Provide instruction on vacating procedures, conduct exit condition report

• Organise repairs for any damage to the property

• Arrange bond refund

• Advertise your property for rent (please refer to step 3)